Angyfrog store FAQ

Where does Angyfrog Store ships from?

Orders are packed and shipped from Malaysia.

Do you sell digital items like stickers?

All products in this store are physical, the store does not offer digital items. 

I can't find my country's currency.

All prices are displayed in Malaysian Ringgit (MYR). Prices will be automatically converted to your local currency based on current exchange rates during checkout.

How long does shipping take?

Orders are typically processed within 7 business days. Delivery times depend on your location, we'll send you a tracking number once your order is on its way.

Can I cancel, return or exchange my order?

No cancellation, return or exchange, all sales are final. Please make sure all your shipping details (address, phone number, email) are correct before checkout. 

I only want to purchase 1 piece of sticker but can't checkout

A minimum spending of RM10 is required at checkout. Every order, no matter how small, requires the same packaging materials and shipping effort. This is to ensure that our packaging and resources are used efficiently and responsibly. 

My order arrived damaged, what do I do?

We are not responsible for any damages occurred during delivery. We will make sure your orders are packed securely before handing them over to courier.

Lost packages

Angyfrog store is not responsible for lost packages once handed over to courier. 

How do I contact you?

Email theangyfrog@gmail(.)com or find me on my socials if you have concerns on a product or orders. Expect a response typically within 1–2 business days.

Shipping

International orders may be subject to custom duties and taxes, which are the responsibility of recipients.

Malaysia

West Malaysia (SPX)

RM6

East Malaysia (SPX)

RM13

Free shipping above RM80 for West Malaysia & RM100 for East Malaysia

 

Singapore

Ninjavan / Teleport

from RM20

 

ASEAN countries

Prepaid package (below 500g)*

from RM70 (about USD$18)

DHL Express (above 500g)

from RM100 (about USD$25) 

 

Rest of the world 

DHL Express

RM150 (about USD$38)

 

*Flat rate promo for a limited time! ASEAN only

Shipped using prepaid envelope with tracking to ensure smooth delivery. Small items only with a max weight of 500g. More info.